Privacy Policy Overview

Who we are
Overhauled is a workplace cleaning business operated by Emily Williams.
Contact: hello@overhauled.uk

Information we collect
When you contact us or request a quote, we may collect your name, business name, telephone number, email address, workplace address and any information you provide about the services you require.

How we use your information
We use your information to respond to enquiries, prepare and provide quotes, arrange and deliver our services, communicate with customers and maintain appropriate business and financial records.

Our lawful basis
We process information where it is necessary to respond to your request, take steps towards or fulfil a contract with you, meet our legal obligations, or where we have a legitimate business interest in doing so.

Who we share information with
We do not sell your personal information. We may use trusted service providers where necessary to operate our business, such as website, email, accounting or IT providers.

How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose it was collected and to meet any legal, accounting or regulatory requirements.

Your rights
You have rights regarding your personal information, which may include asking us to access, correct or delete information we hold about you, or object to/restrict certain uses.

Complaints
If you have concerns about how we use your personal information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO).

Contact
hello@overhauled.uk